Founded in 1998, ALTO is a non-profit organisation affiliated to FIYTO, the Federation of International Youth Travel Organisations.

ALTO Members' Guarantees of Quality:

1. Reliability
   ALTO members guarantee to deliver the services promised, completely and in a timely way and at the price agreed upon.
   
   
2. Competence
   ALTO members guarantee their ability to deliver the services promised with high standards of competence and professionalism.
   
   
3. True and Accurate Information
   ALTO members guarantee that standards of the schools premises, facilities and services as well as location, standard and services of the accommodation fully match the description as promised.
   
   
4. Customer Care
   ALTO members guarantee that the welfare, needs and expectations of clients are priorities for them and that they will deal with requests, criticisms and complaints efficiently and in a timely fashion.
   

English Language Schools which are members of ALTO:

Further information from:

ALTO Secretariat
Bredgade 25H
1260 Copenhagen K
Denmark

Contact: Thomas Engsig-Karup

Tel: +45 33 33 96 00
Fax: +45 33 93 96 76

Email: mailbox@altonet.org

ALTO website: http://www.altonet.org